Sales Support Associate
Sales Compensation: DOE
Here at Icebox Diamonds & Watches we are always looking for sales professionals to join our team. We have been in business for over 40 years, which includes a great company culture, and a fun work environment!
*Please only apply if you have 2 years of recent Jewelry experience*
Job Responsibilities:
- Generates and processes new sales leads as necessary
- Answers phone calls from customers and deals with problems as they arise
- Takes sales information and puts it into an easily readable format
- Follows up with customers to make sure that they are satisfied with a particular product
- Makes sure that sales persons are on track with sales goals
- Meets with other departments to make sure that sales people are doing their job correctly
- Provides any necessary data or reports to the sales team
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
- Arranges appointments with clients and sales team
- Acknowledges customers by responding to emails, texts, and phone calls
- Updates all contact information for clients
- Deals with any customer complaints and resolves the issue as necessary
- Arranges travel and accommodations for any sales person that is meeting clients outside of the office
- Does any necessary administrative work including filing reports or presenting sales team with necessary documents
- Gift Wrapping
- Do as needed to help the sales floor
*Please only apply if you have 2 years of recent Jewelry experience*
Requirements:
- Must have at least 2 Years of recent jewelry experience
- Proficient with ALL Microsoft offices (Word, Excel, Power-point)
- Good Communication & Customer service Skills
- Ability to regularly lift up to 30-lbs jewelry bends unassisted
- Willing to learn
- Able to remain focused and work efficiently in a fast passed environment
- A desire to learn and become the best at anything you are asked to do
- Able to learn and adapt to new tasks as our company grow
*Please only apply if you have 2 years of recent jewelry experience*
Hours:
Monday through Saturday 10:30AM to 7:30PM (One Hour Lunch Break) - Sales staff & some back end staff work on Saturday. Most backend staff does not work on Saturday.
Benefits Include:
Please submit your resume, and salary requirement for consideration.
