The Global Leader in Custom Jewelry

Icebox creates a wide range of custom jewelry, including pendants, chains, bracelets, rings, earrings, watches, and fully one-of-one statement pieces. Whether you are building from a clear concept, a reference image, a logo, or a rough idea, our team can help shape it into a production-ready design. From everyday luxury to highly intricate pieces, each project is developed to reflect the Icebox standard for craftsmanship, detail, and presence.

The process begins when you submit your request through our custom inquiry form. From there, our team reviews your concept, budget, and design direction, then guides you through consultation, planning, prototype development, approval, and final production. Once approved, your piece moves into casting, stone setting, and finishing. Every stage is handled with precision so the final result feels considered, elevated, and built to last.

No. You do not need a completed design to begin. Many clients come to Icebox with a concept, inspiration image, personal story, or general direction rather than a finalized sketch. Our team works with you to refine the idea, define the right materials and proportions, and translate it into a custom piece that is visually strong and production-ready.

Custom pieces at Icebox start at $5,000, with final pricing determined by factors such as size, gold weight, diamond count, stone quality, complexity, and special design details. A $1,000 design deposit begins the process and is applied toward the final cost of the piece once you move forward. After your consultation and design direction are confirmed, our team will provide clearer pricing based on the exact build.

Timing depends on the complexity of the piece, but most projects move into production once the design or prototype is approved. From there, the typical timeline is around 4 to 6 weeks after approval for casting, stone setting, and final finishing. More intricate projects may require additional time, but our team will set expectations clearly throughout the process so you know what to expect at every stage.

The easiest way to begin is by clicking Get Started and submitting your request through the custom form. You can share what you want to create, your inspiration, and your budget range so our team can review the project and guide the next step. If you prefer more direct help before submitting, you can also contact the Icebox concierge for assistance with the custom process.