General
Icebox Diamonds & Watches ("Icebox," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information as described in this page.
Information We Collect
We may collect the following types of information:
Personal Information
- Information you provide directly, such as:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed by secure third-party providers)
Browser & Usage Data
- IP addresses, browser type, device information
- Pages visited, time spent on site, referral sources
- Cookie and similar tracking technologies
How We Collect It
- <strong>DIRECTLY FROM YOU: </strong> When you create an account, place an order, or contact us
- <strong>AUTOMATICALLY: </strong> Through cookies and analytics tools as you browse
- <strong>FROM THIRD PARTIES: </strong> Payment processors, marketing partners, and analytics providers
How We Use & Share Information
We use your information to:
- Process orders, payments, and shipments
- Communicate about orders, services, and inquiries
- Improve website functionality and user experience
- Send marketing communications (if you've opted in)
- Detect and prevent fraud or security abuse
SHARING: We do not sell your personal information. We may share data with:
- Service providers (payment processors, shipping carriers, analytics platforms)
- Legal authorities if required by law
- Business partners with your consent
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.
For detailed information about the types of cookies we use and how to manage them, please see our full Cookies Policy.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment information is processed through secure, encrypted channels.
While we take reasonable precautions, no online transmission is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
Your Choices & Updates
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails (unsubscribe links are included in each message)
- Disable cookies through your browser settings
To exercise these rights, contact us using the information below.
International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer and processing.
Contact
For questions or concerns about this Privacy Policy, contact us:
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